Support

At 7 Melons Casino, we genuinely believe that getting help should be simple and stress-free. Your smooth gaming experience is our top priority, and we feel our dedicated support team reflects that commitment. They're always ready to assist you whenever you might need a hand. We want you to feel completely comfortable reaching out.

Ways to Get Help

We think offering multiple ways to connect is key. You can usually reach us through:

Live Chat: For instant responses, our Live Chat is typically the quickest way to get in touch with a support agent directly. We aim to connect you in just a few moments.
Email Support: If you prefer email or have a more detailed query, you can contact us at 7melons-bern@playersupport.ch . We generally aim to respond to emails within 24 hours.
Phone Support: Sometimes, talking directly is easiest. If phone support is offered, you'll find the number here for direct assistance during operating hours.

Always Here for You

We understand that questions or issues can arise at any time. That's why we strive to offer customer service availability around the clock, 24/7. Knowing that help is always just a click or call away should provide peace of mind, allowing you to focus on enjoying your gaming time.

Quick Answers in Our FAQ

For many common questions, you might find the answer immediately in our comprehensive FAQ section or Help Center. We've gathered information on frequent topics like account management, understanding bonuses, deposit and withdrawal processes, and game rules. It's a great first stop for speedy solutions.

Our Friendly Support Crew

You can rest assured that our support team isn't just available; they're knowledgeable and genuinely committed to helping you. Whether you have a question about your account details, need clarification on a transaction, or encounter an issue during gameplay, our team is trained to provide prompt and effective solutions. We are confident in their ability to assist you courteously and efficiently.